Quality & full service
Personallized for you.
Competent. Flexible. Human.
For more than 30 years!

Quality & full service - Personallized for you.
Competent. Flexible. Human. | For more than 30 years!
Better simple  ❯❯  Continue

 Products & Services ❯❯


Discover the many benefits of Better Simple. You can expect high product quality and excellent service. At OpenStorage, the customer is human and at the center of comprehensive, professionally competent, and non-binding advice. With Better Simple we guide you quickly and effortlessly to the best solution for you!
TAPES | STORAGE & ARCHIVING
LTO · MTC · Tape Libraries · Media Racks · Data Safes & more

Media for Data Backup & Data Archiving, Tape Libraries & Drives, Transportation & Secure Storage of Your Data.

TAPES | SERVICES
Exclusive Services All About Tapes

We offer our customers comprehensive services for all things tape. Protect yourself and your company. Benefit from decades of experience!

FLASH, HDD & OPTICAL
USB Flash Drives · HDD · RDX · SSD · Memory Cards, Blank Media

Hard Drives, RDX Storage Media, Memory Cards for Cameras / Smartphones / Tablets, Blank Media (CD / DVD / Blu-ray)

IT & NETWORK
IT Equipment · Data Center · Network Technology

Technical accessories from well-known manufacturers, from networking to data centers.

(REMOTE) OFFICE & MOBILE
Telecommunication · Input Devices & more

For smooth work around the desk in the office or on the go - headsets, webcams, input devices, speakers, shredders, and more.

PRINTING
Printers · Ink · Toner · 3D Filaments · Other Consumables

We supply you with high-quality ink, toner, printer accessories, and dispose of your empty cartridges professionally and environmentally friendly.

PROCUREMENT SERVICES
Your satisfaction is our drive.

We offer demand-oriented and tailored procurement solutions. Benefit from 30 years of experience!

E-SERVICES
Online Shop · Price Lists · EDI

We discuss tailored solutions with you and implement your requirements quickly and conveniently!





TAPES | STORAGE & ARCHIVING
Storage and archiving of your data. The final stronghold and last defense against ransomware and data loss!

Benefit from our decades of experience!

Data backup, recovery, and secure storage of data media are essential for every company's survival nowadays!

We supply you with media and technical equipment for securing and archiving your data. Here, you will also find lockable media racks and cabinets, as well as data safes for securely storing your tapes.
Managed Service  ❯❯


Alternatively, we can store your archive data and backups (disaster recovery) in a format-neutral manner and under strict security conditions (certified according to ISO 27001:2013) in a high-security data center in Germany as a managed service.


Tapes

Whether for small, medium, or high storage space requirements - we provide targeted advice and supply you with the best products from reputable manufacturers.

Discover our shop  ❯❯



Qualstar Tape Libraries

Q8 - Q80 | Cost-effective and scalable data storage.

Discover our shop  ❯❯



Spectra Stack

Modern data storage for today's data centers.

Each module of the Spectra® Stack has 10 to 80 cartridge slots, 1 to 6 tape drives, and is scalable to up to 7 modules with a maximum of 560 cartridge slots and 42 tape drives. With the Spectra® Stack Library, users can store 10.8 PB native (25.2 PB compressed with LTO-9 tapes) in a single NEMA rack.

More Information (PDF)  ❯❯


USB Standalone Drive

UNITEX LTO Drives | Connect to your PC via USB Port.

Discover our shop  ❯❯



Safes for Data Media

Fire Safety and Burglary Protection

Discover our shop  ❯❯



Data Storage and Disaster Recovery

Store backup copies (Disaster Recovery) in an IT data center certified to ISO 27001:2013 standards, ensuring the highest level of security conditions.

Our Team is happy to provide you with further information.
Please inquire about prices at


 ❯❯    +49 6134 - 25 722 - 60



DataTight Transport Case

Storage and Transport of Data Storage Media.

Discover our shop  ❯❯



Tape Storage and Archiving

Media Racks and Media Cabinets: Modular Archival Systems.

(Vertical) Media Cabinets
Discover our shop
 ❯❯

Drawer Cabinets
Discover our shop
 ❯❯


TAPE SERVICES
Our services at a glance

Beyond purchasing your data backup and archiving tapes, we stand by your side with our comprehensive range of services, offering you a complete program in the areas of Tape Services, CD/DVD/USB Services, and disposal services.

Get advice now and benefit from our decades of experience!

We offer you a customized labeling and initialization service. The tapes are thus ready for immediate use. The labels are produced in-house and applied to the tapes. Initialization of all common tape formats, such as IBM 3592 and Oracle T10000, is also carried out by us. For all magnetic tapes and robot systems/libraries, we also provide barcode labels as cleaning and diagnostic labels.

Your benefits:
  • Fast and cost-effective
  • No resources required from your side
  • Customized initialization

There are many reasons why data carriers require identification. Marked cartridges, for example, ensure clear identification and registration. The information applied in this way is permanently engraved and cannot be removed. Upon request, we can label your tapes with names, company logos, or sequential numbering using laser etching, in a size of up to 100 x 100 mm.

The Library Pack is perfect for today's automated storage environments. In addition to protecting against shocks, dust, and moisture, this special packaging also eliminates the time-consuming and cumbersome individual unpacking of tapes. After removing the lid, the 20 tapes can be directly placed in the tape library. The practical handles and stackability make it easy to store the tapes in stock. Additionally, waste in the data center is reduced!

Possible data errors or damage to a tape should be detected before data is irretrievably lost. We thoroughly inspect and analyze your tapes. The tape status is meticulously documented, and the results are evaluated. If our tape analysis determines that your data is at risk, we offer you suitable solutions to recover your data.

Secure archiving often poses a major challenge, especially when data from various storage media, data structures, and data formats need to be archived in a unified data format or migrated to a new backup system.
This is where our migration and conversion service comes into play: We extract the data, transfer it from one platform to another, convert, structure, and process it so that you can ultimately archive the data on a single platform. Our migration service offers data transfer from an old tape generation to the current one in use.

Mechanical damage, moisture, smoke, or other disasters can lead to total data loss! Our highly qualified service team has effective options ready for rescuing the data in such cases. The recovered data is then copied onto new storage media, allowing for easy access once again!

Upon request, we erase your data in a way that it is no longer recoverable. So, protect yourself 100% from the risk of your stored information falling into the wrong hands or unintentionally violating data protection laws!

To ensure that all data is irreversibly destroyed when disposing of storage media, we undertake controlled and certified data destruction: The storage media are shredded and disposed of in compliance with legal data protection guidelines.

For particularly sensitive data, this destruction can be carried out on-site at the customer's location.

FLASH, HDD & OPTICAL

USB Flash Drives · HDD · RDX · SSD · Memory Cards, Blank Media, AES-Secured Storage Media


With our high-quality data storage products, we offer you the entire world of compact and portable archiving options. Our comprehensive inventory provides high availability of all common types, capacities, and speeds of data storage.
Whether it's a hard drive (HDD), SSD, USB flash drive, memory card (SD), RDX technology, optical blank (CD/DVD/Blu-ray Disc), or AES-secured data storage medium - you will find the product that meets your requirements for securely archiving, transporting, and protecting your data from unauthorized access.

Our service team is ready to provide you with expert advice and is eager to fulfill even special requirements and procure the product of your choice for you!


IT & NETWORK

IT Equipment · Data Center · Network Technology


KVM and network switches, splitters, panels, modems, network cards, access points, Bluetooth adapters, converters, patch and network cables, and more.

We support the efficient performance and security of your IT infrastructure through optimal components. Choose from our extensive range of high-quality IT accessories and network technology products from renowned manufacturers.


(REMOTE)OFFICE & MOBILE

Telecommunication · Input Devices & more.


Conference systems, presenters, webcams, headsets, Microsoft Surface hardware, monitors and mounts, keyboards, mice, Apple accessories, speakers, air purifiers, laminators, shredders, and more.

Working in the (remote) office or on the go is easy with perfectly compatible equipment. In addition to the hardware required for your work, we also provide everything for the appropriate connection and optimal interaction of all components in use.




PRINTING

Printers & Consumables

The range of Open Storage AG is characterized, among other things, by high-quality original inks and toners for more than 10,000 copiers, printers, fax, and multifunction devices.
In addition to traditional printers, you will also find labeling devices and label printers, as well as matching consumables - up to 3D printing filament.
Better simple! - 30 years of experience, expertise, and customer proximity for uncomplicated, effective, and competitively priced solutions to cover all your needs:

Short delivery times with cost-effective shipping
 
   
Express + weekend delivery
 
   
Personal contacts for individual consultation
 
   
Free service hotline + modern logistics center
 
   
Procurement of specific or unusual printer supplies
 
   
Spare parts procurement for all common printer brands
 
   
99% of all orders are shipped the same day
 
   
Certified online shop
 
   


PROCUREMENT SERVICES

Your satisfaction is our drive.

Special procurements require an increased level of time, attention, and expertise in the procurement process. At OpenStorage, we analyze your wishes and requirements and discuss with you customized and tailor-made procurement solutions.

Our long-standing experience, coupled with the desire to support you even in challenging situations, defines the high quality of our service and shapes our commitment to always keep your satisfaction in mind so that you can focus undisturbed on what matters: the core business of your company.

E-SERVICES

Onlineshop · Price Lists · EDI

Onlineshop
With our shop system, which has been increasingly tailored to our customers over time, you have various options to customize your procurement environment to your needs. Some key features of the shop include:

Multi-user management with role and rights assignment
 
   
Cost center management
 
   
Assortment management across users or individually
 
   
Order approval process mapping
 
   
Order approval process mapping
 
   
Extensive reporting
 
   
And much more.
 
   
Request your access today.


Price Lists
Whether monthly, weekly, daily, or several times a day, in Excel format, text file, or BMEcat format, we are ready for anything. We are also flexible in transmission. Whether by email, FTP, SFTP, or HTTPS – we adapt to you!
Do you have other requirements? Contact us – we will surely find a solution!


Data Exchange via OpenTrans / EDI
The paperless office will always remain a utopia. Nevertheless, we are happy to support you in avoiding paper waste by exchanging documents with you via standardized interfaces. Whether it's the classic e-invoice in PDF format, XInvoices, or the exchange of messages in OpenTrans format as well as the classic EDI message exchange via HTTPS – we try to largely avoid paper and continuously automate and optimize the ordering process.

competent | flexible | human We ensure with certainty
for your peace of mind.
We ensure with certainty for your peace of mind.
Call ❯❯  +49 6134 - 25 722 - 0


 Highlights ❯❯






 About us ❯❯

OpenStorage AG. Better Simple.
OpenStorage AG. Better Simple.

We are experts when it comes to magnetic storage media and their secure storage and transport, as well as technical equipment and exclusive services related to tape.

From network and IT accessories to printers and a variety of consumables, you also receive first-class products for your digital workplace with us, along with competent advice, rapid response, and comprehensive, individually tailored solutions and services.

All in line with your preferences. Better Simple. For more than 30 years.
Your Satisfaction. Our Drive.

Therefore, we continuously expand our range of services and tailor it to each of our customers. One of our strengths is focusing on their individual needs, also addressing specific requests to establish an honest and trusting partnership with them.
Your Satisfaction. Our Drive.

Therefore, we continuously expand our range of services and tailor it to each of our customers. One of our strengths is focusing on their individual needs, also addressing specific requests to establish an honest and trusting partnership with them.

Training? Comprehensive.

As a recognized training company of the IHK Wiesbaden, we have been successfully training industrial clerks, specialists in warehouse logistics, and IT specialists in application development for almost 20 years.


Our newsletter: OpenStorage AKTUELL.

We're happy to inform you about products, promotions, and internal updates from time to time. Are you interested in receiving our newsletter? You can easily sign up here - and if you wish, unsubscribe at any time. We always appreciate your feedback and suggestions!


Subscribe or unsubscribe  ❯❯  here
Our newsletter:
OpenStorage AKTUELL.

We're happy to inform you about products, promotions, and internal updates from time to time. Are you interested in receiving our newsletter? You can easily sign up here - and if you wish, unsubscribe at any time. We always appreciate your feedback and suggestions!

Subscribe or unsubscribe  ❯❯  here

 Team ❯❯


Our team. Here for you - active for you.
Our team.  Here for you - active for you.

For over 30 years, our team is known for genuine and straightforward service, with the customer at the forefront - that's our promise. Our experienced staff responds quickly and reliably, ensuring that your needs are met rapidly and in an uncomplicated way.
Better Simple.

We keep many products in stock to ensure quick delivery to you. And if something does go wrong, we'll handle your complaint just as quickly.
Better Simple.




RICHARD BREISCH

Head of Key Account


 ❯❯  +49 6134 25722 - 60


HANS-JÖRG MÜSCH

Key Account
Management Storage


 ❯❯  +49 6134 25722 - 62


JOSEPH DOUGLAS

Key Account


 ❯❯  +49 6134 25722 - 58


OLIVER KAUL

Head of Sales


 ❯❯  +49 6134 25722 - 22


STEFAN FUNK

Sales


 ❯❯  +49 6134 25722 - 55


STEFFEN KRULIKOWSKI

Sales


 ❯❯  +49 7066 956300


WOLFGANG REIS

Sales


 ❯❯  +49 6134 25722 - 50


MICHAEL REX

Sales


 ❯❯  +49 6134 25722 - 57


BODO SCHNABEL

Sales


 ❯❯  +49 6134 25722 - 52

▾ Weitere Abteilungen ▾




OLIVER BUTTLER

Head of
Order Processing


 ❯❯  +49 6134 25722 - 44


STEPHAN QUENT

Order Processing


 ❯❯  +49 6134 25722 - 41


DENNIS RAU

Order Processing


T  ❯❯  +49 6134 25722 - 46




KAI RICHTER

Head of
Logistics


 ❯❯  6134 25722 - 72


JAOUAD NEMAR

Logistics


 ❯❯  +49 6134 25722 - 72


HICHAM NEMAR

Logistics


 ❯❯  +49 6134 25722 - 72


ILJA FOKIN-LANG

Logistics


 ❯❯  +49 6134 25722 - 72


MOHAMED ZIANI

Logistics


 ❯❯  +49 6134 25722 - 72




PEDRO M. ALVES LOPES

Head of
Returns (RMA) / L&I


 ❯❯  +49 6134 25722 - 75


STEPHEN WILLIAMS

Returns (RMA) / L&I


 ❯❯  +49 6134 25722 - 74




ROBERT GEORGER

Head of Purchasing
Storage Media


 ❯❯  +49 6134 25722 - 34


HOLGER HESSEL

Purchasing
Printer Supplies


 ❯❯  +49 6134 25722 - 32


GINA MOSSNER

Purchasing
Printer Supplies


 ❯❯  +49 6134 25722 - 36


ALINE WEBER

Purchasing
Storage Media


 ❯❯  Head of6134 25722 - 42




GENNARO ESPOSITO

IT-Services


 ❯❯  +49 6134 25722 - 77


JÖRG KREUSEL

Head of
E-Services


 ❯❯  +49 6134 25722 - 13


JOANNIS GOULAS

E-Services


 ❯❯  +49 6134 25722 - 76




CHRISTINA DIEL

Head of
Marketing / Organization


 ❯❯  +49 6134 25722 - 14


MANUELA HARTMANN

Marketing / Organization
(Design)


 ❯❯  +49 6134 25722 - 17




TURAN CUKURYILDIZ

Apprentice
(Industrial Clerk)


 ❯❯  +49 6134 25722 - 0


DANIEL IRSCHLINGER

Apprentice
(Industrial Clerk)


 ❯❯  +49 6134 25722 - 0


AMER RAGAB BACHA

Apprentice
(Computer Scientist AD)


 ❯❯  +49 6134 25722 - 0




ANNETTE METZLER

Accounting


 ❯❯  +49 611 2709 - 421


LATIFA ZIANI

Accounting


 ❯❯  +49 611 2709 - 424


HAJA ANDRIANAIVO

Accounting


 ❯❯  +49 611 2709 - 426




DIETER WANDELT

COO


 ❯❯  +49 6134 25722 - 11


GERD HENNEVELD

COO


 ❯❯  +49 6134 25722 - 0

 Contact ❯❯

Competent. Flexible. Human. Your contact with us.

We look forward to your suggestions and questions about us and our offerings.
Our friendly staff is more than happy to provide you with further information.


Our Address

OpenStorage AG
Peter-Sander-Straße 13
55252 Mainz-Kastel


Electronic Contact

info@openstorage.de

Direct Contact

General Products & Request for Proposals

Sales  ❯❯  +49 6134 - 25 722 - 0


E_Services

Jörg Kreusel  ❯❯  +49 6134 - 25 722 - 13


Our opening hours

Monday - Thursday 08:00 AM - 05:00 PM
Friday 08:00 AM - 03:30 PM


We invite you





Our Address

OpenStorage AG
Peter-Sander-Straße 13
55252 Mainz-Kastel


Electronic Contact

info@openstorage.de

Direct Contact

General Products & Request for Proposals

Sales  ❯❯  +49 6134 - 25 722 - 0


E_Services

Jörg Kreusel  ❯❯  +49 6134 - 25 722 - 13


Our opening hours

Monday - Thursday 08:00 AM - 05:00 PM
Friday 08:00 AM - 03:30 PM


We invite you









LEGAL NOTICE


Information according to § 5 TMG (Telemedia Act / Germany):


OpenStorage AG
Peter-Sander-Straße 13
55252 Mainz-Kastel


Represented by:

Gerd Henneveld
Dieter Wandelt


Contact

Phone: +49 6134 25722 - 0
Fax +49 6134 25722 - 10
E-Mail: info@openstorage.de

Opening Hours

Monday – Thursday 08.00 AM – 05.30 PM
Friday 08.00 AM – 03.30 PM


Registration Entry:

Entry in the Commercial Register
Court of Registration: Wiesbaden
Registration Number: HRB 11823


VAT (Value Added Tax):
VAT identification number according to § 27 a of the Value Added Tax Act:
DE 160050682


Responsible for content according to § 55 Abs. 2 RStV (German Interstate Broadcasting Treaty):
OpenStorage AG
Jörg Kreusel
Peter-Sander-Straße 13
55252 Mainz-Kastel
Germany


Dispute Resolution
The European Commission provides a platform for online dispute resolutions (ODR):
https://ec.europa.eu/consumers/odr
You can find our email address at the top of our Legal Notices.
We are neither willing nor obligated to participate in dispute resolution proceedings before a consumer arbitration board.


Liability for Content:
As a service provider, we are responsible for our own content on these pages in accordance with § 7 (1) of the German Telemedia Act (TMG). According to §§ 8 to 10 TMG, however, we are not obligated as a service provider to monitor transmitted or stored third-party information or to investigate circumstances that indicate illegal activity.

Obligations to remove or block the use of information under general laws remain unaffected. However, liability in this regard is only possible from the time of knowledge of a specific infringement. Upon becoming aware of such infringements, we will remove this content immediately.


Liability for Links:
Our offer contains links to external websites of third parties, on whose contents we have no influence. Therefore, we cannot assume any liability for these external contents. The respective provider or operator of the pages is always responsible for the contents of the linked pages. The linked pages were checked for possible legal violations at the time of linking. Illegal contents were not recognizable at the time of linking.

However, a constant control of the contents of the linked pages is not reasonable without concrete evidence of a violation of the law. If we become aware of any infringements, we will remove such links immediately.


Copyright:
The contents and works created by the site operators on these pages are subject to German copyright law. The reproduction, editing, distribution, and any kind of exploitation outside the limits of copyright require the written consent of the respective author or creator. Downloads and copies of these pages are only permitted for private, non-commercial use.


Insofar as the content on this page was not created by the operator, the copyrights of third parties are respected. In particular, third-party content is identified as such. Should you nevertheless become aware of a copyright infringement, please inform us accordingly. If we become aware of any infringements, we will remove such content immediately.



General Terms and Conditions


Effective 01/2022


General
These General Terms & Conditions and all legal relations between the parties shall be governed by the law of the Federal Republic of Germany to the exclusion of international uniform law, in particular the United Nations CISG Convention.

An order of goods by the customer is deemed to be a binding offer of a contract. Except where otherwise stated in the order, we shall be entitled to accept such contract offer within seven days after receipt by us. Our acceptance may be declared either via an order confirmation or via delivery of the goods themselves to the customer.

The customer’s conditions of purchase which are in conflict with these Terms & Conditions shall not be binding on us even if the customer has placed his order subject to his own conditions and we have not expressly rejected the content thereof.


2. SCOPE OF DELIVERY OBLIGATION
Offers are made without obligation and subject to prior sale. The scope of the delivery shall be determined by the content of our written confirmation. The goods ordered shall be delivered in the customary state and condition. The right is reserved to effect technical modifications. Software products shall be subject to the terms of the particular licensing agreements of the manufacturer.


3. PRICES
All prices are quoted strictly net ex warehouse Mainz-Kastel and are subject to confirmation. Invoicing shall be subject to the price valid on the day of delivery, plus the value added tax applicable at the time of delivery.


4. PAYMENTS
Terms of payment: direct debit or COD. Agreements on other terms of payment are possible after a check on credit standing by Creditreform. If the customer defaults on payment, interest on default will be charged as from the invoice date. If facts become known which indicate that the customer is in financial difficulty, outstanding invoices shall become payable immediately. Representatives and authorised persons shall only be entitled to collect debts with written power of attorney. Payments shall be credited to the most long-standing account payable. Cheques will only be accepted for payment subject to deduction of the usual collection and discounting expenses and subject to the customary reservations. In the event of repeated failure to observe payment periods we reserve the right to make further deliveries subject to payment in advance.

If reciprocal business relations exist between the contracting parties, OpenStorage shall be entitled to set off due claims against each other without any need of a separate agreement thereon.


5. PACKAGING AND SHIPPING
Goods are as a basic rule shipped ex warehouse for the account and at the risk of the customer. The minimum order value is 350.00 euros. Where the order value is less, OpenStorage charges a flatrate service fee of 5.00 euros for packing, shipping and order processing. We charge 7.50 euros per shipment for COD deliveries; pallet shipments and deliveries outside Germany will be charged at cost.
The transport insurance cover is 750.00 euros per parcel. Transport insurance for a higher amount will only be taken out on the express instruction and at the expense of the customer.


6. DELIVERY TIME
Delivery possibilities shall in every case be subject to confirmation. Part-deliveries can be effected on request. Orders without statement of delivery time will be delivered as soon as possible. Occurrence of delay in delivery shall be subject to the relevant statutory provisions. A reminder from the customer shall however be necessary in every case. If we default on delivery the customer may require flatrate compensation for the resulting damage or loss. The flatrate compensation shall amount to 0.5% of the net price (delivery value) for each completed calendar week but a maximum of 5% of the delivery value of the goods delivered late. We reserve the right to demonstrate that the customer has incurred no damage or loss or significantly less than the above-stated compensation amount.

Cases of force majeure, e.g. strikes and lockouts etc. and disruptions to production and operations, transport disruptions – irrespective of whether in our company or at a supplier – shall in every instance release us from an obligation to adhere to a delivery date and shall entitle us to withdraw from the contract.


7. RETURNS
Returns shall only be accepted on the basis of express prior agreement and the issue of an RMA number. In this case the transport costs must be borne by the customer. The credit item for the returned goods shall be subject to deduction of the costs incurred by us.

8. COMPLAINTS ABOUT DEFECTS
The customer must notify us within a reasonable period of time of defects in the goods which he has found or should have found by inspection after delivery in the course of correct business operations.

If the customer fails to notify as above, he can no longer assert claims under warranty or for damages on grounds of the defect itself or resulting from a misapprehension as to whether the object was free of defects.

If such defect materialises at a later date, notification must also be given within a reasonable period of time; otherwise the customer may no longer, even in consideration of the defect, assert the claims specified in the second paragraph above.

To observe the rights of the customer it shall suffice to dispatch the notification in due time; this shall also apply if the notification does not reach OpenStorage. OpenStorage may not invoke this provision if the customer proves that OpenStorage caused the defect by wilful intent or gross negligence or concealed it (the defect).


9. WARRANTY AND DELIVERY OF REPLACEMENTS
We warrant that our products do not contain defects, including defects in the sense of the absence of warranted characteristics. In departure from section 438 (1) no.3 BGB (German Civil Code), the general period of limitation for claims on grounds of defects of quality and title shall be one year as from delivery date. The above-stated limitation period under commercial law shall also apply to contractual and extra-contractual claims for damages by the customer on grounds of a defect in the goods unless the application of the standard statutory period of limitation (under sections 195 and 199 BGB) results in a shorter limitation period in an individual case. This shall in any case be without prejudice to the limitation periods laid down in the product liability act. In other cases the customer’s claims for damages shall be governed exclusively by the statutory limitation periods.

Our warranty obligation for defective deliveries or services shall be limited, at our option, to rectification or the delivery of replacements. Our warranty obligation for goods which we have not manufactured shall be limited to the assignment of our warranty claims against the manufacturer. Replaced parts shall become our property.

The expenses necessary for the purpose of testing and after performance, in particular transport, travel, work and material costs (not installation and de-installation costs), shall be borne by OpenStorage, if there is in fact a defect present. If however a demand by the customer for the remedying of defects proves to be unjustified, OpenStorage may require reimbursement by the customer of the costs thus incurred.

Every warranty obligation shall lapse if rectification or other work is done on the defective products without our consent. We provide no warranty for defects which are due to normal wear and tear. Rectification work and replacement deliveries shall be covered by the same warranty as that for the original delivery or service, but only until expiry of the warranty period applicable thereto. If the remedying of the defects by rectification or replacement delivery is unsuccessful, the customer may require an appropriate reduction of the purchase price. If no agreement is reached on the reduction amount, the customer may also cancel the contract. OpenStorage may be liable for payment of damages – on whatever legal grounds – in case of wilful intent and gross negligence. In case of minor negligence OpenStorage shall be liable for damage or loss resulting from injury to life, the person or health or from the breach of a cardinal contractual obligation; in this case, however, our liability shall be limited to compensation for predictable damage or loss which may typically occur.

The thus resulting limitations of liability shall not apply if OpenStorage has fraudulently concealed a defect or has undertaken a warranty for the properties and condition of the goods. The same shall apply to claims on OpenStorage under the product liability act. The customer may only withdraw from or terminate the contract on grounds of a breach of obligation which does not consist in a defect if OpenStorage is responsible for the breach of obligation. A free right of termination by the customer is hereby excluded. In other respects the statutory prerequisites and legal consequences shall apply.


10. RETENTION OF TITLE
Delivery shall be made subject to retention of title. Claims resulting from resale shall be deemed assigned to us (extended retention of title). In case of combination with other goods or processing, the customer shall assign his retention of title or shared title to us. The customer must give immediate notice of attempted access by third parties to the assigned claims or rights. In case of current account the retained title and all the goods delivered by us and in the possession of the customer shall be deemed security for our claim to any outstanding balance.


11. CALL-OFF ORDERS
We allow a period of 12 months as from the order date for call-off orders except where expressly agreed otherwise. Once the acceptance period has expired, we shall be entitled to the option of either delivering the goods and invoicing for them or withdrawing from the contract or requiring damages on grounds of non-performance.


12. OTHER AGREEMENTS
Oral agreements shall not be effective in law.
By ordering or accepting the goods delivered by us, the customer acknowledges the binding effect of our terms and conditions of sale and delivery.
Individual and separately concluded agreements with the customer (including supplementary agreements, addenda and amendments) shall in every case prevail over the GTC. The content of such agreements shall only be effective on the basis of a written contract or a written confirmation by OpenStorage.
Legally relevant declarations and notices which the customer needs to submit to OpenStorage after conclusion of a contract (e.g. setting deadlines, notification of defects, declaration of withdrawal or reduced payment) shall only be effective if in written form.


13. PLACE OF PERFORMANCE AND JURISDICTION
The place of performance is our place of business in
55252 Mainz-Kastel, Peter-Sander-Strasse 13, Germany.
If the customer is a merchant within the meaning of the German Commercial Code (HGB), a legal person under public law or a special fund under public law, the exclusive place of jurisdiction – including at international level – for all disputes directly or indirectly arising from the contractual relationship shall be our place of business in Mainz-Kastel.

We shall however also be entitled to file a suit at the customer’s general place of jurisdiction.





1. An overview of data protection

General

The following gives a simple overview of what happens to your personal information when you visit our website. Personal information is any data with which you could be personally identified. Detailed information on the subject of data protection can be found in our privacy policy found below.

Data collection on our website

Who is responsible for the data collection on this website?
The data collected on this website are processed by the website operator. The operator’s contact details can be found in the website’s required legal notice.

How do we collect your data?
Some data are collected when you provide it to us. This could, for example, be data you enter on a contact form.
Other data are collected automatically by our IT systems when you visit the website. These data are primarily technical data such as the browser and operating system you are using or when you accessed the page. These data are collected automatically as soon as you enter our website

What do we use your data for?
Part of the data is collected to ensure the proper functioning of the website. Other data can be used to analyze how visitors use the site.

What rights do you have regarding your data?
You always have the right to request information about your stored data, its origin, its recipients, and the purpose of its collection at no charge. You also have the right to request that it be corrected, blocked, or deleted. You can contact us at any time using the address given in the legal notice if you have further questions about the issue of privacy and data protection. You may also, of course, file a complaint with the competent regulatory authorities.

Analytics and third-party tools
When visiting our website, statistical analyses may be made of your surfing behavior. This happens primarily using cookies and analytics. The analysis of your surfing behavior is usually anonymous, i.e. we will not be able to identify you from this data. You can object to this analysis or prevent it by not using certain tools. Detailed information can be found in the following privacy policy.
You can object to this analysis. We will inform you below about how to exercise your options in this regard.


2. General information and mandatory information


Part of the data is collected to ensure the proper functioning of the website. Other data can be used to analyze how visitors use the site.
The operators of this website take the protection of your personal data very seriously. We treat your personal data as confidential and in accordance with the statutory data protection regulations and this privacy policy.
If you use this website, various pieces of personal data will be collected. Personal information is any data with which you could be personally identified. This privacy policy explains what information we collect and what we use it for. It also explains how and for what purpose this happens.

Please note that data transmitted via the internet (e.g. via email communication) may be subject to security breaches. Complete protection of your data from third-party access is not possible.

Notice concerning the party responsible for this website
The party responsible for processing data on this website is:

OpenStorage AG
Dieter Wandelt
Peter-Sander-Straße 13
55252 Mainz-Kastel, GERMANY

Phone: +49 6134 25722 – 0
E-Mail: info@openstorage.de

The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (names, email addresses, etc.).

Revocation of your consent to the processing of your data Many data processing operations are only possible with your express consent. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.

Right to file complaints with regulatory authorities
f there has been a breach of data protection legislation, the person affected may file a complaint with the competent regulatory authorities. The competent regulatory authority for matters related to data protection legislation is the data protection officer of the German state in which our company is headquartered. A list of data protection officers and their contact details can be found at the following link:


Right to data portability
You have the right to have data which we process based on your consent or in fulfillment of a contract automatically delivered to yourself or to a third party in a standard, machine-readable format. If you require the direct transfer of data to another responsible party, this will only be done to the extent technically feasible.

SSL or TLS encryption
This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us as the site operator. You can recognize an encrypted connection in your browser’s address line when it changes from “http://” to “https://” and the lock icon is displayed in your browser’s address bar.

If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.

Encrypted payments on this website
If you enter into a contract which requires you to send us your payment information (e.g. account number for direct debits), we will require this data to process your payment.
Payment transactions using common means of payment (Visa/MasterCard, direct debit) are only made via encrypted SSL or TLS connections. You can recognize an encrypted connection in your browser’s address line when it changes from “http://” to “https://” and the lock icon in your browser line is visible.
In the case of encrypted communication, any payment details you submit to us cannot be read by third parties.

Information, blocking, deletion

As permitted by law, you have the right to be provided at any time with information free of charge about any of your personal data that is stored as well as its origin, the recipient and the purpose for which it has been processed. You also have the right to have this data corrected, blocked or deleted. You can contact us at any time using the address given in our legal notice if you have further questions on the topic of personal data.

Opposition to promotional emails

We hereby expressly prohibit the use of contact data published in the context of website legal notice requirements with regard to sending promotional and informational materials not expressly requested. The website operator reserves the right to take specific legal action if unsolicited advertising material, such as email spam, is received.


3. Data protection officer

Statutory data protection officer
We have appointed a data protection officer for our company.
RISIConsulting GmbH
Röntgenstraße 25
57439 Attendorn, GERMANY

E-Mail: datenschutz@openstorage.de



4. Data collection on our website

Cookies
Some of our web pages use cookies. Cookies do not harm your computer and do not contain any viruses. Cookies help make our website more user-friendly, efficient, and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called “session cookies.” They are automatically deleted after your visit. Other cookies remain in your device’s memory until you delete them. These cookies make it possible to recognize your browser when you next visit the site.

You can configure your browser to inform you about the use of cookies so that you can decide on a case-by-case basis whether to accept or reject a cookie. Alternatively, your browser can be configured to automatically accept cookies under certain conditions or to always reject them, or to automatically delete cookies when closing your browser. Disabling cookies may limit the functionality of this website.

Cookies which are necessary to allow electronic communications or to provide certain functions you wish to use (such as the shopping cart) are stored pursuant to Art. 6 paragraph 1, letter f of DSGVO. The website operator has a legitimate interest in the storage of cookies to ensure an optimized service provided free of technical errors. If other cookies (such as those used to analyze your surfing behavior) are also stored, they will be treated separately in this privacy policy.

Server log files
The website provider automatically collects and stores information that your browser automatically transmits to us in “server log files”. These are:

– Browser type and browser version
– Operating system used
– Referrer URL
– Host name of the accessing computer
– Time of the server request
– IP address

These data will not be combined with data from other sources.
The basis for data processing is Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest to ensure an optimized service provided free of technical errors. Therefore server log files have to be stored.

Contact form
Should you send us questions via the contact form, we will collect the data entered on the form, including the contact details you provide, to answer your question and any follow-up questions. We do not share this information without your permission.
We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1)(a) DSGVO. You may revoke your consent at any time. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed
We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer pertains (e.g. after fulfilling your request). Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected by this provision.

Registration on this website

You can register on our website in order to access additional functions offered here. The input data will only be used for the purpose of using the respective site or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise, we will reject your registration.
To inform you about important changes such as those within the scope of our site or technical changes, we will use the email address specified during registration
We will process the data provided during registration only based on your consent per Art. 6 (1)(a) DSGVO. You may revoke your consent at any time with future effect. An informal email making this request is sufficient. The data processed before we receive your request may still be legally processed.
We will continue to store the data collected during registration for as long as you remain registered on our website. Statutory retention periods remain unaffected.

Data transmitted when entering into a contract with online shops, retailers, and mail order

We transmit personally identifiable data to third parties only to the extent required to fulfill the terms of your contract, for example, to companies entrusted to deliver goods to your location or banks entrusted to process your payments. Your data will not be transmitted for any other purpose unless you have given your express permission to do so. Your data will not be disclosed to third parties for advertising purposes without your express consent.

The basis for data processing is Art. 6 (1) (b) DSGVO, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.


5. Analytics and advertising

Matomo (formerly Piwik)
This website uses the open source web analytics service Matomo. Matomo uses so-called “cookies”. These are text files that are stored on your computer and that allow an analysis of the use of the website by you. For this purpose, the information generated by the cookie about the use of this website is stored on our server. The IP address is anonymized before it is stored.
Matomo cookies remain on your device until you delete them.
The storage of Matomo cookies is based on Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.
The information generated by the cookies about your use of this website will not be disclosed to third parties. You can prevent these cookies being stored by selecting the appropriate settings in your browser. However, we wish to point out that doing so may mean you will not be able to enjoy the full functionality of this website.
If you do not agree with the storage and use of your data, you can disable this feature here. In this case, an opt-out cookie will be stored in your browser to prevent Matomo from storing your usage data. If you delete your cookies, this will mean that the opt-out cookie will also be deleted. You will then need to reactivate it when you return to our site if you wish your activity not to be tracked.



6. Newsletter

Newsletter data
If you would like to receive our newsletter, we require a valid email address as well as information that allows us to verify that you are the owner of the specified email address and that you agree to receive this newsletter. No additional data is collected or is only collected on a voluntary basis. We only use this data to send the requested information and do not pass it on to third parties.

We will, therefore, process any data you enter onto the contact form only with your consent per Art. 6 (1) (a) DSGVO. You can revoke consent to the storage of your data and email address as well as their use for sending the newsletter at any time, e.g. through the “unsubscribe” link in the newsletter. The data processed before we receive your request may still be legally processed.The data provided when registering for the newsletter will be used to distribute the newsletter until you cancel your subscription when said data will be deleted. Data we have stored for other purposes (e.g. email addresses for the members area) remain unaffected.


7. Plugins and tools

YouTube
Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA.
If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. Here the YouTube server is informed about which of our pages you have visited.
If you’re logged in to your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.
YouTube is used to help make our website appealing. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.
Further information about handling user data, can be found in the data protection declaration of YouTube under


Google Maps
This site uses the Google Maps map service via an API. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
To use Google Maps, it is necessary to save your IP address. This information is generally transmitted to a Google server in the USA and stored there. The provider of this site has no influence on this data transfer.
The use of Google Maps is in the interest of making our website appealing and to facilitate the location of places specified by us on the website. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.
Further information about handling user data, can be found in the data protection declaration of Google at